Returns
Return Policy:
- Return items will only be accepted with a material return authorization number (MRA). Credit will not be issued without an MRA number.
- Customer is responsible for freight incurred on refused shipments.
- Call our office at 800-638-4525 for authorization and provide the following information:
- Invoice number
- Part number and quantity to be returned
- Reason for return
- Request for returns must be made within 30 days from date of shipping.
- There will be a 20% restocking charge on all returned items or refused shipments other than warranty parts or shipping errors. Customer will pay all shipping charges for returned parts.
Important Notice:
We have a no-return policy on electrical parts. It is important that customers verify the correct information before ordering parts as to proper model, voltage, part number, etc.
